Cookie Policy

Vela Cloud Ltd, operating as AlliancesAdvisor

Last updated: April 2, 2026

What Are Cookies?

Cookies are small text files stored on your device by a website when you visit it. They help the website remember your preferences and session state across page loads. Some cookies are essential for the site to function; others are used for analytics or marketing purposes.

Cookies We Use

We keep our cookie usage minimal. Here is exactly what we set:

Session and Authentication Cookies

Strictly Necessary

Set when you sign in to the platform. These cookies maintain your authenticated session and prevent you from having to log in on every page. They expire when you sign out or after a period of inactivity. Without these cookies the platform cannot function.

Support Chat Cookies

Functional

When you open the support chat widget on our website, our support chat provider sets cookies to maintain conversation continuity and prevent duplicate chat sessions. These are third-party cookies scoped to the chat widget only. They do not track you across other websites.

What We Do Not Use

  • Advertising or retargeting cookies
  • Cross-site tracking cookies
  • Third-party analytics cookies (e.g. Google Analytics)
  • Social media tracking pixels
  • Fingerprinting or device identification scripts

Any aggregated usage analytics we collect are processed server-side and do not rely on client-side tracking cookies.

Managing Cookies

You can control and delete cookies through your browser settings. Note that disabling strictly necessary cookies will prevent you from signing in to the platform. The support chat cookies can be blocked by disabling third-party cookies in your browser without affecting platform functionality.

Instructions for managing cookies in common browsers:

  • Chrome: Settings → Privacy and security → Cookies and other site data
  • Firefox: Settings → Privacy & Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Manage Website Data
  • Edge: Settings → Cookies and site permissions

Changes to This Policy

If we introduce new cookie types in the future, we will update this policy and notify you via email or in-platform notice before the change takes effect.

Contact

For questions about cookies or our data practices: privacy@usevela.io